Support your guests

Modern lost & found for customer-led venues.

Lost items shouldn't mean lost time and lost customer satisfaction. Instead of your guests needing to check with you and everywhere else they have been, we check other places for them.

Same day responses

Intelligent matching

Outside-of-venue searches

Auto updates

Your brand, our platform

Lost Bear Venues is a lightweight yet powerful solution that reduces your staffing and admin costs. Your guests will love our transparent, proactive and simple product that looks within and beyond your venue to help them retrieve their item.

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Plans for every venue

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Basics

Starts at

$29

per month/venue

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Custom landing page and domain

Enquiry logging and filtering

Item logging and tracking dashboard

Premium

Starts at

$49

per month/venue

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AI item identification app with automatic upload

Daily customer updates

Automatic item matching

Everything in Basics

Concierge

Starts at

$499

per month/venue

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Free anti-theft scan for guests (priced at $50 per scan)

On-site QR signage kits

Priority onboarding and support

Our customer support agents

Everything in Basics & Premium

Aftercare

Other providers are thinking only within your four walls, and not at the full guest journey. We monitor for items that match your guests description beyond your premises, so they know that you are offering total peace of mind.